Zelona Consumer Care

Privacy Policy

Updated: 18 October 2026

About this notice

This notice explains how information is handled when you visit zelona.net or contact Zelona Consumer Care, Bangladesh. For privacy enquiries, email zelonabd@gmail.com.

Information you choose to send

The website currently introduces Zelona and its upcoming body wash collection. It does not provide online ordering, payment collection, customer registration or a newsletter sign-up form. If you email us, we receive your email address, the contents of your message and any attachments you choose to send. We use this information to respond to your enquiry and manage the related correspondence. Please do not send payment details or sensitive personal information.

Website operation and technical information

Our website is hosted by Bluehost. Hosting systems may record technical information such as IP address, browser details, request time, requested pages and error information to deliver the website, diagnose problems and help prevent abuse. Our website maintenance tools also keep internal operational records and backups. These are separate from advertising profiles.

Cookies and search information

WordPress uses cookies for administrator login and editor preferences. You can control cookies in your browser; restricting necessary cookies can affect login functions. The current public site has no configured newsletter, advertising pixel or Google Analytics tracking. Google Search Console provides us with search-related reports, such as search queries and clicks from Google results; connecting Search Console does not add Google Analytics tracking to this website.

Service providers and other websites

Website hosting and email services process information as part of delivering their services. Enquiries sent to our Gmail address are handled through Google’s email service. Their systems may process or store information outside Bangladesh. If you follow a link to another website or use your email application, the relevant provider’s privacy practices also apply.

Retention and your requests

Enquiry correspondence is kept as needed to handle the enquiry and related business, legal or security needs. Technical records and backup copies have separate retention arrangements. You may email us to ask about personal information you have supplied, request a correction or request deletion. We may need to verify your identity and retain information where required for legal or security reasons; backup copies may remain until they are replaced.

Changes

We will update this notice when the website’s information practices change, including before adding ordering, forms, analytics or marketing features that change how information is collected.

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